DOMESTIC SHIPPING (WITHIN THE US)
FedEx Ground: $8
FedEx Standard Overnight: $50
For Hawaii, Alaska, Puerto Rico: $25
We offer $35 USPS International Express shipping to Europe, Asia, Australia and the Middle East.
DUTIES AND TAXES
International orders are subject to duties and taxes determined by the country which we are shipping to. These fees may total as much as 30% of your order value and are the responsibility of the customer to pay upon delivery. Orders refused at the point of delivery will incur return shipping charges. We are required by law to list directly on the package the full retail value of items ordered and contained therein. We cannot mark any package as a gift to avoid customs and duties fees. For more information on customs fees and procedures, please contact your local customs office.
TRACKING YOUR DELIVERY
A tracking link directing you to the shipper’s portal will be sent to you via email once your order has shipped.
ESTIMATED DELIVERY TIME
Orders placed before 1:00pm (ET) will be shipped out within 2 business days, regardless of shipping speed selected. Processing times do not include weekends or U.S. federal holidays.
FedEx Ground Shipping (within the US): 3-5 business days
FedEx Standard Overnight Delivery (within the US): 1 business day
Canadian Shipping: 3-7 business days
International Shipping: 7-15 business days
To accommodate any issues with fit, Dim Sum will accept clothing for refund in their original condition within 10 days of receipt of your order. Returned clothing must be completely unworn with original tags attached.
If you would like to exchange your clothing item for an alternate size, please e-mail firstname.lastname@example.org.
Dim Sum reserves the right to refuse any return on merchandise that does not meet the above requirements. If your return is not accepted, it will be sent back to you at your expense and a refund will not be issued. We appreciate your understanding.